Early Years Professional Development Centre

Customer Service and Child Care

Marketing Your Child Care Program

A marketing plan is an important part of your business plan. Marketing informs families about your program and why they should choose your program for their children. It includes advertising and creates a sense of identity, or "branding," of your ...

Employee Termination

Most employers find dismissal of an employee to be a difficult process regardless of the reasons for the dismissal. However, when a dismissal is necessary. Termination, as discussed in this section, is an action taken by the employer to end...

Managing Conflict At Work

Conflict exists in every organization and to a certain extent indicates a healthy exchange of ideas and creativity. However, counter-productive conflict can result in employee dissatisfaction, reduced productivity, poor service to clients, abse...

Child Injury Prevention (Ages 0-6)

Health, Safety and Nutrition (3 ECE Hours)

Responsible Adult Program - British ColumbiaSection 29 of the Community Care Licensing regulation states:To qualify for employment in a community care facility as a Responsible Adult a person must be:a) 19 years old.b) Be able to provide care and ...